Last Updated: December 2024

At Muthu Digital Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Business Information: Company name, job title, business requirements
  • Project Details: Service requirements, budget information, project specifications
  • Communication Data: Messages, feedback, and support requests

Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, click patterns
  • Location Data: General geographic location based on IP address

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

  • Provide and deliver our digital services
  • Process and fulfill service requests
  • Communicate about project progress and deliverables
  • Provide customer support and technical assistance

Business Operations

  • Process payments and maintain financial records
  • Improve our services and website functionality
  • Conduct market research and analysis
  • Comply with legal obligations

Marketing (With Consent)

  • Send promotional emails about our services
  • Share updates about new offerings and special deals
  • Send marketing messages via WhatsApp (with explicit consent)
  • Personalize marketing content based on your interests

Information Sharing and Disclosure

Muthu Digital does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

  • Trusted third-party services that help us operate our business
  • Payment processors for secure transaction handling
  • Cloud storage providers for data backup and security
  • Analytics services for website improvement

Legal Requirements

  • When required by law or government authorities
  • To protect our rights, property, or safety
  • To prevent fraud or security threats
  • In connection with legal proceedings

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: All sensitive data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Secure Storage: Data stored on secure servers with regular backups
  • Regular Updates: Security systems and software regularly updated
  • Employee Training: Staff trained on data protection and privacy practices

Note: While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but implement industry-standard practices.

Cookies and Analytics

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website usage.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

Access

Request access to your personal information we hold

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information

Portability

Request a copy of your data in a structured format

Opt-out

Unsubscribe from marketing communications

Restriction

Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the information provided below.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address

234/1761, NA, MANOJIAPPA STREET
THANJAVUR, Tamil Nadu, 613009

We will respond to your privacy-related inquiries within 30 days of receipt.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.